SERVPRO of Brookhaven, McComb & Columbia Employee Photos

Hannah Hutson

Hannah Hutson

Hannah is our Office Manager here at SERVPRO® of Brookhaven, McComb & Columbia. She maintains office services by organizing office operations and procedures, preparing payroll, organizes appointments and preparing operational reports. Hannah is known for her bright smile around the office and has an eye for photography on her spare time.

Lauren Watts

Lauren Watts

Lauren is our Marketing Support Coordinator (MSC) here at SERVPRO of Brookhaven, McComb & Columbia. She is responsible for creating and implementing online marketing strategies. She maximizes the technical and creative opportunities through our website and social media while maintaining search engine optimization. While obtaining marketing administrative tasks, Lauren exercises her customer service skills with answering phone calls and scheduling appointments. She is known for her creativity in digital & physical arts. 

Cole Watts

Cole Watts

Cole is our Production Manager at SERVPRO® of Brookhaven, McComb & Columbia, and has completed our rigorous SERVPRO® Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Cole's certifications include: 

  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • WRT Certified Water Damage Restoration
  • RRP Certified Subrogation 
  • ASD Certified Applied Structural Drying

 He also has a strong work ethic and attention for detail. Cole is ready to turn your crisis around "Like it never even happened." 

Terri Case

Terri Case

Terri is our Production Technician with SERVPRO® of Brookhaven, McComb & Columbia. Mrs. Case has years of experience in the restoration business. She has a keen sense of detail, and knowledgeable on completing the job right the first time.
As a production technician, she responds to service calls as needed, performs services as assigned, following SERVPRO® production guidelines and communicates with production manager to make sure all customer needs are met. She is known for leadership and her persistence to get the job done right.

Shamar Brooks

Shamar Brooks

Shamar is a Production Technician at SERVPRO of Brookhaven, McComb & Columbia. He works hard as a team member for our crew, making sure customers are pleased with the outcome of each and every job. 
As a production technician, he responds to service calls as needed, performs services as assigned, following SERVPRO® production guidelines and communicates with production manager to make sure all customer needs are met. He is known for his compassion for others and his dedication to restore disasters "Like it never even happened."