Recent Posts

Why SERVPRO: Heart & Dedication

5/22/2022 (Permalink)

SERVPRO of Brookhaven's van in the night responding to a call. We'll be there- day or night. #reliable

We, at SERVPRO of Brookhaven, McComb & Columbia, truly care for your situation.

We understand that disasters happen at anytime, and the stress that it brings to you. Our office manager and job file coordinator is dedicated to spending time on the phone with you— writing down every little detail of the situation, scheduling around your time and getting in touch with your adjuster. Sometimes, whether business owner or homeowner, you need some words of encouragement during this emotional time. We are here to help you.

Our whole crew teams up and calculates how we can get the job done the most efficient, fastest and cost-friendly way. We do not encourage disposal of damaged items. SERVPRO of Brookhaven, McComb & Columbia will always try to salvage your personal belongings and your business's equipment if we can.

Though our office hours are 8:00 a.m. to 5:00 p.m., that is not always the case with our technicians, and certainly not our owner, Kyle Hutson. Depending on how crucial the damage is, we will stay till dark and on weekends working to get your home or business back to preloss conditions. We are dedicated to what we do, and we want you to feel comfortable in our care. 

If at anytime you have any questions about our services and prices, please do not hesitate to call during our office hours or reach out through email/messenger. 

Office: (601) 823-1100
Emailoffice@SERVPROofbrookhaven.com

Facebook: @SERVPRObrookhavenmccombcolumbia 
Instagram: @SERVPRO.of.bmc

"Like it never even happened."

Pop-Up Showers and the Damage They Leave Behind

5/17/2022 (Permalink)

Lightening striking over a house, with the company logo and number attached to the image: 601-823-1100. Summertime showers can be last minute and leave a trail of storm damage behind. When the unexpected happens, we are here to help.

Summer thunderstorms can “pop up” out of nowhere. Most will be harmless and leave that pesky, humid air behind. However, others can leave downed trees, power loss, and cause flash flooding.

Our advice is to remain weather aware. Meteorologists can often predict what is coming. Unfortunately, summer showers do not always give them the advanced notice we would like. So, how do you stay prepared if you are not sure when severe weather will strike? 

  1. Have multiple sources to receive weather alerts. Battery-powered radios, weather apps, and local weather stations are all fantastic assets to have on hand.
  2. Watch for cumulonimbus and stratocumulus clouds. Learn what each type of cloud means and how to spot signs of potential bad weather.  
  3. Secure all your belongings. High winds can turn unsecured objects into missiles. Loose items such as lawn furniture and children's toys should be stored away when not in use.
  4. Keep your trees ten to fifteen feet away from the house. Seek professional help to cut down trees that are dying or appear unstable. 
  5. Have an emergency kit readily available. Keep first aid items, flashlights, and batteries on hand. It is also a great idea to keep a camp stove nearby that you can use during power outages. 

Thunderstorms, also known as electrical storms or lightning storms, are characterized by the presence of lightning and its acoustic effect on the Earth's atmosphere, known as thunder. Although most thunderstorms are harmless, they can cause massive problems including floods, hail, and roof damage. More potent thunderstorm cells are capable of producing tornadoes and waterspouts.

On average, only ten percent of all severe thunderstorms reach the destructive category each year. Most of these more significant, more intense storms are damaging wind events. During these storms, the most important thing you can do is to remain calm and call a professional, (like SERVPRO of Brookhaven, McComb & Columbia), when damage occurs. 

What will SERVPRO do?

Once we receive the call, our team dispatches immediately to head to your home. Our owner, Kyle Hutson, will assess the damage and create a restoration plan unique to your needs while keeping you posted. Whether your home is hit by lightning, the roof is caving in, or a tree is not part of your living room décor, SERVPRO is ready to make it “Like it never even happened." 

One of the most complex parts of our jobs is witnessing disastrous events with homes. We may see it every day but watching someone's home get torn apart never gets easier. Our team's work ethic, compassion, and desire to make a difference is our driving force behind assisting our community in their time of need. #communitysupport

(601) 823-1100

Why Call a Professional?

3/21/2022 (Permalink)

Mold wall background with "Don't do it yourself" quote in front of it. DIY is only ok in certain situations. When it comes to water damage, it's pretty risky.

Don’t Do It Yourself

We understand you want to save money, but taking the job upon yourself can cause more damage than it is worth. Don't be a “do-it-yourselfer”.

What Happens?

We had someone call about an extensive water leak in the roof. After they called around different businesses, they then decided to become a “do-it-yourselfer”. After a few hours on "Google" and "YouTube” they thought the job seemed simple enough. They then went to the expense to rent a carpet cleaner and buy a small dehumidifier. Thinking they fixed the problem themselves, they began to smell a musty odor. So they call SERVPRO of Brookhaven, McComb & Columbia to come deodorize the home, however our technicians wanted to find the location of the smell.

After pulling the baseboards and the corners of the carpet up, we noticed immediately the water and the mold starting. After the initial inspection was done we provided them with a full estimate to fix the damages. They were shocked at how much lower our estimate was from all the others they had received. Within hours we began our work, returning this family’s home to "like new" condition in only two weeks!

Call us straight away to save yourself the time and money! (601) 823-1100

When Seconds Count, Have an Emergency Ready Program

3/14/2022 (Permalink)

SERVPRO's ERP

Emergency Ready Program is an immediate plan of action for when your business experiences any damage. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Get Started!

STEP 1: Visit SERVPRO.com/ready. Register for an account using your email address as your username and choose a password.

STEP 2: Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold or other type of damage.

STEP 3: Begin creating ERPs for all of your properties.

STEP 4: Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android or Blackberry device from the respective App Store.

STEP 5: Launch the Ready Plan App and sign in using the same username and password from STEP 1.

At this point, it may take a few minutes for the data to sync. All of your ERP information will appear on your tablet or mobile device. You can now access and manage ERP information from your computer, tablet or smartphone.

Call SERVPRO of Brookhaven, McComb & Columbia and our representative will help answer any ERP questions you may have! 

(601)823-1100

Pipe Freeze Precautions

2/7/2022 (Permalink)

Kitchen cabinets open to dry due to water damage from bursted pipes. Tip: Keep an eye out on the weather so you can wrap those pipes before a freeze occurs!

Awareness

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO of Brookhaven, McComb & Columbia Mississippi, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

  • Consider installing specific insulation for pipes.
  • Drain and detach any water hoses from exterior spigots.
  • Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
  • Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
  • Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
  • If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
  • Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.

Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.

If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.

Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

Don't panic.

Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.

Let us make it “Like it never even happened.”

Easy Odor Removal

2/2/2022 (Permalink)

Ew, Get Rid of Foul Odors

Whether you just moved into a home with smelly carpets or discovered a sewer backup, our highly skilled SERVPRO of Brookhaven, McComb & Columbia odor removal and deodorizer team can quickly turn an unpleasant smell into a fresh scent. We can quickly and easily neutralize smells inside and outside of your home, corporate building and office space. While some odor neutralizing solutions provide temporary relief, our proven odor removal system gets the smell out for good.

What Causes Odors in Homes?

Various factors cause a foul odor to develop in your residence or business. Many people have moved away from installing carpeting in high traffic areas to avoid buildup of dirt and smells. Sometimes it can be difficult to get rid of odors that develop over time, especially in high traffic areas. Not to mention when storms occur and cause the sewers to back up into your home or office. Other odors might be caused by stains or pet accidents that weren't properly cleaned up.  Cat urine is notorious for being difficult to remove from carpets and even concrete. Food or other household products left unattended can develop smells over time as well. Smoking can also cause a home or office to have a foul odor over time. Many people don't realize how offensive odors develop suddenly in their homes, but the truth is that some of these smells evolve and go undetected for a long time, especially where smoking is concerned.

How Can We Help?

The highly trained SERVPRO team in your area can neutralize and get rid of any foul odors you may be experiencing in your home or office. We’ll inspect the premises to identify the source of the smell, and propose a plan for deodorizing and eliminating the unwanted odors. We use environmentally safe products, and ensure that your home or office is left in better shape than we found it. You’ll be glad you called us to eliminate foul odors in your home. We’ll be able to provide you with some feedback about conditions that could be causing the offensive odors, and if necessary, we can facilitate the removal of surfaces, such as counter tops, carpets, and flooring that might be holding the scent. If left untreated, the cause of the odor could lead to mold, health concerns and more.

Contact Us Today

If you are living with a foul smell in your home or office, don’t delay in calling us at (601) 823-1100 to inspect your premises right away. There could be a problem that is bigger than just a bad smell. For example, you could have damaged sewer lines, water lines, and even eroded structures from issues caused by sewer and water. We’ll conduct a thorough inspection and provide you with solutions that resolve the odor and leave your home or office feeling and smelling clean. If you are tired of living with foul smells that could be making you sick or destroying your home or office, call us today!

Consequences to DIY Water Cleanup

2/2/2022 (Permalink)

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in the Brookhaven, McComb or Columbia area, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run.

Here's why calling SERVPRO for professional water removal is a smart move:
 
Professional Do It the Best.
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many Water Emergencies are Hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, an expert's attention is the best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Did You Even Consider Mold or Mildew.
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity, mold and mildew will thrive, cause foul odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are trained at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Brookhaven, McComb & Columbia, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us at (601) 823-1100.

Winter Water Damage

1/12/2022 (Permalink)

Don't Forget About Those Pipes!

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

  1. Consider installing specific insulation for pipes
  2. Drain and detach any water hoses from exterior spigots.
  3. Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
  4. Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
  5. Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
  6. If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
  7. Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

  • Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

  1. Do not panic.
  2. Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.
  3. Let us make it “Like it never happened.”

Outdoor Cleaning Tips: Winter Prep

12/29/2021 (Permalink)

This winter doesn't feel like winter as the warmth stays in Mississippi. Butthe leaves are continuing to fall. Some of our customers wonder what they should do to prepare for season changes.

Here are some things you may want to add to your to do list for your outdoor cleaning!

  • Check weather stripping and caulking around doors and windows.(Repair or replace as needed.)
  • Check and clean the gutters.
    (Do the downspouts, too.)
  • Clean the patio furniture.(Then store away.)
  • Drain and store garden hoses.
  • Check the exterior paint.(Touch up as needed.)
  • Drain the pool, if applicable.(Close it up for the year)

Some of these tips help prevent future water damage, like cleaning your gutters and repair the weather stripping & caulk.

We want to help prevent damage to your home during the cooler months. Check out more tips through our Facebook page:

@SERVPRObrookhavenmccombcolumbia

Winter Weather Tips for Business Owners

12/29/2021 (Permalink)

Don’t let the winter weather affect your business!


Nothing is more inconvenient when your business is put on hold because of a water damage due to the weather. Here are some tips our SERVPRO of Brookhaven, McComb & Columbia Technicians want to give to you to help prevent any accidents.

  1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain and ice, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  1. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  1. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.
  1. Install mats or non-slip surfaces and post caution signs where water could be present.
  1. Wrap any pipes to help prevent them from freezing.
  1. Do not turn your heating unit completely off at night, or your chances of freezing pipes are higher.