Recent Why SERVPRO Posts

How Did We Do?

7/14/2020 (Permalink)

Logo of social medias You're opinion is valuable to us!

Tell Us Why Choose SERVPRO

Did a disaster occur and SERVPRO of Brookhaven, McComb & Columbia truly make it "Like it never even happened."

Were we nice on the phone and fulfilled our promises we made?

Or are there some concerns you would like us to know about, so we can take care of them?

Your Feedback is Valuable to Us

Leaving us a you're feedback on any of our three websites is one of the best communications we have with our customers. It helps us determine what steps we need to make to improve our services. Not only does it help us better our work, but it also gives us encouragement and motivation for the next jobs. We love nothing more than our happy customers. 

We Want Our Customers' Voice

We highly enjoy receiving your feedback and hearing about your experience because of three honest reasons:

1.) We can address each customer based on their review/rating, allowing effective communication where we can resolve any misunderstandings. Don't be left in the dark! Speak out!

2.) If we made you truly satisfied, your voice carries. Recommend us to your friends! 

3.) This is a tool that always helps us. Positive feedback helps our technicians know they are doing something right. SERVPRO is so incredibly grateful for each positive voice. We truly love reading the uplifting things you have to say about SERVPRO of Brookhaven, McComb & Columbia. Thank you.

Reviews & Ratings are your way of speaking out. So PLEASE, if you've used our services before, don't hesitate to give us you're feedback on the links below. Thank you.

Facebook!

Yelp!

Google!

Why Call a Professional?

6/18/2020 (Permalink)

Water Damaged wall with the saying "Don't do it Yourself" across it. Hey Do-It-Yourselfer, Trust the Professionals!

Don’t Do It Yourself

We understand you want to save money, but taking the job upon yourself can cause more damage than it is worth. Don't be a “do-it-yourselfer”.

What Happens?

We had someone call about an extensive water leak in the roof. After they called around different businesses, they then decided to become a “do-it-yourselfer”. After a few hours on "Google" and "YouTube” they thought the job seemed simple enough. They then went to the expense to rent a carpet cleaner and buy a small dehumidifier. Thinking they fixed the problem themselves, they began to smell a musty odor. So they call SERVPRO of Brookhaven, McComb & Columbia to come deodorize the home, however our technicians wanted to find the location of the smell.

After pulling the baseboards and the corners of the carpet up, we noticed immediately the water and the mold starting. After the initial inspection was done we provided them with a full estimate to fix the damages. They were shocked at how much lower our estimate was from all the others they had received. Within hours we began our work, returning this family’s home to "like new" condition in only two weeks!

Call us straight away to save yourself the time and money! (601) 823-1100

Consequences to DIY Water Cleanup

4/10/2020 (Permalink)

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in the Brookhaven, McComb or Columbia area, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run.

Here's why calling SERVPRO for professional water removal is a smart move:
 
Professional Do It the Best.
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many Water Emergencies are Hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, an expert's attention is the best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Did You Even Consider Mold or Mildew.
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity, mold and mildew will thrive, cause foul odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are trained at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Brookhaven, McComb & Columbia, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us at (601) 823-1100.

The Trick to Coffee Stains!

2/5/2020 (Permalink)

A coffee cup spilled over on carpet. It's always best to stay away from harsh chemicals when it comes to removing carpet stains yourself.

You can't help but love SERVPRO of Brookhaven, McComb & Columbia for sharing our home tips on how to get those stubborn coffee stains out of your carpeting!

Step One:

Always start with water! If you catch the spill immediately, take a clean towel and blot blot blot. Start at the edges and work your way to middle. Spray with water and repeat until the coffee is all removed. On a still wet stain this may be all you need to do!

Step Two:

Still stained? Try foamy white shaving cream. Gently rub into the carpet without pressing (you don't want to push the stain in further). Allow to stand for a few minutes, then blot.  To rinse, spray with water and blot. Repeat process until completely rinsed. 

Step Three: 

Got an already dry stain? No problem! Make a baking soda and water paste, rub into the carpet, and allow to dry. Once dry, vacuum up the powder. You should be stain free!

Step Four:

Stain a tad more stubborn? Mix one part white vinegar, two parts water and spray directly to the stained area. Blot with a clean dry towel. Rinse by spraying water and thoroughly blotting. Repeat the rinse until all the vinegar is removed. 

Step Five:

Once your stain is gone, take a dry towel and lay over still wet area then stomp your feet over it. Ta Da!

Need any other tips? Just give us a call and we'll try to help you the best we can! (601) 823-1100

Foul Odor Removal Services

2/4/2020 (Permalink)

Ew, What's That Smell?

Whether you just moved into a home with smelly carpets or discovered a sewer backup, our highly skilled SERVPRO of Brookhaven, McComb & Columbia odor removal and deodorizer team can quickly turn an unpleasant smell into a fresh scent. We can quickly and easily neutralize smells inside and outside of your home, corporate building and office space. While some odor neutralizing solutions provide temporary relief, our proven odor removal system gets the smell out for good.

What Causes Odors in Homes?

Various factors cause a foul odor to develop in your residence or business. Many people have moved away from installing carpeting in high traffic areas to avoid buildup of dirt and smells. Sometimes it can be difficult to get rid of odors that develop over time, especially in high traffic areas. Not to mention when storms occur and cause the sewers to back up into your home or office. Other odors might be caused by stains or pet accidents that weren't properly cleaned up.  Cat urine is notorious for being difficult to remove from carpets and even concrete. Food or other household products left unattended can develop smells over time as well. Smoking can also cause a home or office to have a foul odor over time. Many people don't realize how offensive odors develop suddenly in their homes, but the truth is that some of these smells evolve and go undetected for a long time, especially where smoking is concerned.

How Can We Help?

The highly trained SERVPRO team in your area can neutralize and get rid of any foul odors you may be experiencing in your home or office. We’ll inspect the premises to identify the source of the smell, and propose a plan for deodorizing and eliminating the unwanted odors. We use environmentally safe products, and ensure that your home or office is left in better shape than we found it. You’ll be glad you called us to eliminate foul odors in your home. We’ll be able to provide you with some feedback about conditions that could be causing the offensive odors, and if necessary, we can facilitate the removal of surfaces, such as counter tops, carpets, and flooring that might be holding the scent. If left untreated, the cause of the odor could lead to mold, health concerns and more.

Contact Us Today

If you are living with a foul smell in your home or office, don’t delay in calling us at (601) 823-1100 to inspect your premises right away. There could be a problem that is bigger than just a bad smell. For example, you could have damaged sewer lines, water lines, and even eroded structures from issues caused by sewer and water. We’ll conduct a thorough inspection and provide you with solutions that resolve the odor and leave your home or office feeling and smelling clean. If you are tired of living with foul smells that could be making you sick or destroying your home or office, call us today!

Certified Professional Water Restoration Company

11/10/2019 (Permalink)

Image consist of the text showing that IICRC stands for Institute of Inspection Cleaning and Restoration Certification Looking for the best restoration company? Trust the trained and certified professionals here at SERVPRO!

Water Damage Can Be Deceptive

Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

IICRC ?

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[via IICRC.org]

How to Prepare for Cooler Weather

11/5/2019 (Permalink)

Someone's hand has a glove on while cleaning out dead leaves from the gutter Autumn Weather Cleaning Tips!

Outdoor Cleaning Tips that Could help Prevent Damage this Fall

Happy fall, y'all! The chill is in the air and the leaves are finally falling. Some of our customers wonder what they should do to prepare for the cooler weather. SERVPRO of Brookhaven, McComb & Columbia always wants to help you out by giving you tips. We are here to help!

Here are some things you may want to add to your to do list for your fall cleaning! 

  • Check weather stripping and caulking around doors and windows.(Repair or replace as needed.)
  • Check and clean the gutters.
    (Do the downspouts, too.)
  • Clean the patio furniture.(Then store away.)
  • Drain and store garden hoses.
  • Check the exterior paint.(Touch up as needed.)
  • Drain the pool, if applicable.(Close it up for the year)

Some of these tips can help prevent future water damage as well, like cleaning your gutters and repair the weather stripping & caulk. 

SERVPRO wants you to know how to prevent damage to your home during the cooler months. Autumn water damages are just as serious as any other damage that can happen. Stay ahead! Get prepared!

Professional Fire Damage Restoration Team

11/1/2019 (Permalink)

A kitchen fire with SERVPRO's logo across the image and "Fire Damage?" ask underneath the logo SERVPRO is here to help!

After a Fire

A fire damage can be more involved than you may realize. Smoky residue saturates every opening because of the convection pattern that flames typically form during ignition. The soot constructs up in layers that may end up being solidified and tough to eliminate which is another reason to leave the cleaning to a specialist.

When the cleaning teams arrive, they promptly different salvageable items from charred debris, taking the things creating the strongest odors out for cleaning.

Following a fire, wall surface areas can be harmed by soot. Non-water based cleaners need to be used to remove soot from walls. These kinds of chemicals should be handled by a specialist due to the fumes and toxicity. Water-based cleaning items can cause spots to bleed into plaster walls, which is why a trained specialist should be left to deal with these chemicals.  

"What could possibly happen if I do it myself?" 
A professional restoration team reduces the after-effects a blaze can have on the health of those who return in. If a homeowner does not have the property restored by a professional, the results can be found later on down the line. To an untrained eye, they might believe the issue has been fixed. Homeowners who do it themselves may experience the remaining impacts of indoor air pollution for numerous months later on, which could also form an increased respiratory discomfort.  

We are trained to help remove your belongings as well as cleaning and storing them until your property has been restored to its original condition. We want to save as much as possible.

"Like it never even happened."

The Dedicated Restoration Company

9/9/2019 (Permalink)

SERVPRO van out at night Day or night, we'll be there.

SERVPRO of Brookhaven, McComb & Columbia truly cares for your situation. Our office manager spends time on the phone with our customers trying to write down every little detail of the situation, scheduling around their time and getting in touch with their adjusters. And sometimes a business/homeowner just needs some words of encouragement during this emotional time. Our whole crew teams up and calculates how we can get the job done the most efficient, fastest and cheapest way for the customer. We do not encourage disposal of damaged items. SERVPRO of Brookhaven, McComb & Columbia will always try to salvage your personal belongings and your business's equipment if we can. Though our office hours are 8:00 a.m. to 5:00 p.m., that is not always the case with our technicians. Depending on how crucial the damage is, our technicians will stay till dark and on weekends working to get your home or business back to preloss conditions. We are dedicated to what we do, and we want our customers to know that we care. 

If at anytime you have any questions about our services and prices, please do not hesitate to call during our office hours. (601) 823-1100

"Like it never even happened."