Recent Water Damage Posts

Water Restoration Process

8/10/2020 (Permalink)

SERVPRO Team cleaning up water damaged floor. "Like it never even happened,"

Don't let water damages blindside you

When calling a restoration company when you experience a water loss, the most important detail you need to know is the amount of time the structure has remained abnormally wet. If you don't know the exact time, that is okay. Give us your best guess. With that information, we can determine how quickly the damage needs to be responded to.

Call your local professionals- Call SERVPRO of Brookhaven, McComb & Columbia!

Restoration Process

The goal of the restoration process is to bring an abnormally wet and potentially damaged structure back to its preloss condition in the most economical and efficient manner as possible.

In the beginning of the process your SERVPRO professional must identify all affected materials. Next comes documenting what type of materials are affected. Affected Materials are then evaluated against three criteria to determine if they should be restored or replaced.

What we take into account:

  •  Degree of contamination
  •  Damage to item
  •  Cost of restoration verses cost of replacement

Once material has been identified and the SERVPRO of Brookhaven, McComb & Columbia professionals has decided what needs to be dried and what needs to be replaced, they will then measure the Temperature/Humidity for drying analysis.

NEXT

We remove as much water as possible from the affected area.

Don't worry about your furniture- it will be moved and blocked as necessary. It may be necessary to remove carpet pad to protect the subfloor and speed the drying process.

The carpet will be checked for restorability, delamination and mold growth.
Sometimes it is also necessary to include the application of a EPA- registered disinfectant.

Equipment:

Drying equipment such as commercial dehumidifiers and commercial air movers may be used to dry the property. The purpose of the equipment is to remove excess moisture and bring the relative humidity levels back down to normal.

The equipment is then left running for approximately three days until all affected material left in the home are at or below a goal level set by your IICRC certified SERVPRO professional.

Then What?

Throughout the drying process you can expect the Technician to visit the home daily to monitor the progress of the material and to adjust equipment as necessary.

Once our SERVPRO of Brookhaven, McComb & Columbia professionals has deemed the structure is dry, the process of putting the home back together is now ready to begin. Soon your home will be back to normal and it will be ”Like it never even happened.”

(601) 823-1100

What To Do Until Help Arrives

6/19/2020 (Permalink)

Water damaged hallway carpet. Stay calm - Stay patient!

Water Damage To-Do's Until We Arrive

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives:

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Keeping Your Home Safe

3/26/2020 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Brookhaven, McComb & Columbia professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Brookhaven, McComb & Columbia has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call us 601-823-1100. We'll be there to help! 

Watering Tips

3/26/2020 (Permalink)

An outside water faucet on the side of a house We care about you! SERVPRO always wants to give you the most beneficial tips.

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use

    • Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.
    • Limit showers to no longer than 5-minutes.
    • Select the appropriate water level for the size of your load of laundry or dishes.

Watering Plants

    • Rotate plants toward the light whenever you water them to keep them growing straight.
    • Water hanging plants with ice cubes to keep water from spilling out of the bottom.
    • Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water

    • To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.
    • Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.
    • Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.
    • If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.

How to Water

    • Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.
    • If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.
    • Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

For more information check out www.bwwb.org

Unexpected Water Damage

2/18/2020 (Permalink)

An empty room that has water on the floor with SERVPRO's equipment drying it up Your trusted water restoration company is ready- 24/7/365!

What do water damages include?

  • Plumbing issues
  • Bursting/leaking pipes
  • Malfunctioning appliances
  • Weather-related water damage

Water enters unprotected areas quite often and need professional assistance to help them recover fast. 

It may be comforting to know that someone trustworthy is available to provide you with the services you need to keep your business running.

About US

We respond to your service request and provide you with rapid response times, and a unique solution to your problem. With several years of experience in the restoration industry and quality equipment at our disposal, we have the ability to handle water damage incidents affecting a single unit, or your entire building.

The information you provide during your initial call, helps us determine the amount of equipment and personnel needed to address your situation properly. So that once we arrive on your property, we can address any possible hazards and fully inspect the affected area for damages, getting to work immediately to solve your problem. 

We have access to both hand-held and truck mounted water extraction equipment, each with three main elements, a heater, pump, and vacuum system. Portable extractors hold anywhere from five to twelve gallons of water, while the truck mounted version handles up to 100 gallons of water or more, making it easy to remove excess water from various types of flooring, including carpeting and other upholstery items, such as rugs, and curtains. 

Our SERVPRO technicians use a variety of equipment to locate hidden moisture pockets, in walls, attics, and crawl spaces; water cannot hide from a quality infrared moisture detection device. Making it possible for us to dry hard to read, or hidden areas throughout your building and prevent secondary water damage from developing. 

Drying Process

SERVPRO technicians place the proper amount of air moving equipment and dehumidifiers into the affected area. We also use detection devices to check the vicinity for moisture and monitor relative humidity to ensure a proper drying environment exists to complete the water damage restoration and limit any interruptions to your businesses daily operations. 

Flash Flooding Tips 2020

2/18/2020 (Permalink)

Flood waters entering a home through the garage door. We try to help our community prevent damages. But when disasters strike, we are here to help restore things back to pre-damage conditions!

FLASH FLOODING CAN HAPPEN WITHIN A FEW HOURS OR EVEN MINUTES

So far this year we have an an abundant amount of rain and lack of sunshine to dry everything up. Jackson, Ms is currently having flooding issues with the rising of Pearl River from all the rain, damaging homes and businesses that are in low-lying areas. Brookhaven, McComb & Columbia, Ms can have the same flooding issues in low-lying areas, whether you're close to a water source or not. Don't wait until it's raining and it doesn't stop and waters start to rise.

BEFORE THE FLOOD:

  1. Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding.
  2. Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business.
  3. Seal walls in basement with waterproofing compounds to help avoid seepage.

DURING THE FLOOD:

  1. Turn off utilities at the main switches or valves if instructed to do so.
  2. Disconnect electrical appliances!
  3. Do not touch electrical equipment if you are wet or standing in water.
  4. Do not walk through moving water- even six inches of moving water can make you fall.

AFTER THE FLOOD:

  1. Listen for news reports to learn if the community's water supply is safe to drink.
  2. Avoid floodwaters- water may be contaminated by oil, gasoline or raw sewage.  Water may also be electrically charged.
  3. Stay out of any building if it is surrounded by floodwaters.
  4. Return home only when authorities indicate it is safe.

Should your home or business be affected by the recent significant rain fall or flooding....Call SERVPRO of Brookhaven, McComb & Columbia.  We are always here to help!

Water Damage Causes During Winter

1/12/2020 (Permalink)

A bathroom faucet dripping water. DON'T LET THE COLD SNEAK UP ON YOU.

Don't Forget About Those Pipes!

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

  1. Consider installing specific insulation for pipes
  2. Drain and detach any water hoses from exterior spigots.
  3. Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
  4. Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
  5. Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
  6. If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
  7. Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

  • Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

  1. Do not panic.
  2. Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.
  3. Let us make it “Like it never happened.”

SERVPRO Saves As Much As Possible!

12/27/2019 (Permalink)

A stain on a club chair from being water damaged. Even if it looks ruined, SERVPRO has the products and equipment to try to salvage your upholstery!

Salvaging Upholstery 

Whether it's your grandmother’s mother’s antique chair or a new chair from your local furniture store, don't assume the water damage has ruined it! It doesn’t matter if it is fittings, furniture, or other decorative accessories such as carpets and curtains, water has no mercy.

It’s Not “Just Water

  • If the water spreads to the upholstery, it can stain or leave watermarks on the fabric.
  • Mud and silt can also penetrate the fabric and padding if the furniture stays in the water for several hours.
  • Water buildup can lead to the growth of mildew both internally and externally.
  • Finished wood surfaces become cloudy, while joints in the frames turn loose.
  • If the disaster is a flood, it can also lead industrial chemicals, pesticides, and sewage into the house.

What Could Possibly Happen?

Upholstery:

Water damage can affect your upholstery in several ways. Wooden framing, in particular, is susceptible to cracking and swelling. Water can also compromise glue and cause damage to your furniture. In case there are water spots on the fabrics, we may have to wet the entire piece of furniture to avoid water lines. This process can lead to stains on the floors or carpets. Our technicians apply spot removal procedures to get rid of these stains. This step is important to prevent the color bleed from causing a permanent tint.

SERVPRO also follows IICRC guidelines to carry out mildew control procedures when restoring upholstery affected by water damage. This step involves rapid drying to eliminate the source of water. For this purpose, we use dehumidifiers and air movers to speed up the drying time.

Wood Furniture:

Excessive water can leave water spots on your furniture or cause cracking, swelling, or weakening of the joints. To deal with the water spots, our specialists use specialized wood care products to clean and dry the surface. Water damaged furniture frames are slightly more expensive to repair – sometimes even more costly than replacing them. SERVPRO technicians can assess and advise accordingly.

Rain Water Damage

12/16/2019 (Permalink)

A cut out in the water damaged ceiling with a later underneath the cut out Rain water can enter into your home through a damaged roof!

When It Rains It Pours

Water damage can be just as devastating as fire damage. The water damage that rain can cause is one of the costliest repairs to a home due to its devastating effect on foundations and contribution to mold development. It’s almost like a domino effect. At SERVPRO of Brookhaven, McComb & Columbia, we want to ensure the safety of your home and family.

How do I protect my property from rain damage?

Check Everything:

It’s easy to forget about your roof since you hardly ever get on it. But, it is important to remember that rooftops are the primary structure that keeps rainwater from entering a home. A damaged rooftop can cause water damage inside your home, so check all aspects of the rooftop and ensure its construction is not damaged in any way. Even a tiny opening is enough space to allow leakage in your home or business.


Make sure all gutters are cleaned regularly. It is important to direct downspouts away from the house, and hopefully the slope of your yard should be directed away from the foundation to ensure rainwater is directed away from the home and not into the foundation. Trees, hail, and other objects can create weaknesses that might lead to leaks in your roof, so check for missing shingles and other issues. Because trees can fall during a rain storm, cut off branches that are dangerously close to a home’s rooftop. Of course, you’ll want to make sure your doors and windows are properly sealed also.

Why check your chimney and sump pump annually:

Two things that allow rain damage if they fail are a home’s chimney and sump pump. For those who don’t know what a sump pump is, it’s a pump used to remove water. If you have a sump pump, it should be inspected by a professional annually. Not only that, but your sump pump should also be checked visually and operationally more often during long periods of heavy rain or more extraordinary climates, like hurricane seasons. 
Chimneys should also be checked to ensure bricks have no gaps and are tightly sealed. To prevent water damage in your home, bricks should be waterproofed to ensure water and moisture is not absorb from the outside. It is a good idea to install a chimney cap prior to the stormy season to prevent rainwater from coming in at all.

Then What Do I Do?

If your home received water damage you should call SERVPRO of Brookhaven, McComb & Columbia to come help restore your home back to normal. (601) 823-1100

Winter Water Damage Prevention

12/10/2019 (Permalink)

Airing out a water damaged bathroom with the cabinets and drawers open and about to set equipment Tip: Keep an eye out on the weather so you can wrap those pipes before a freeze occurs!

Be Aware

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO of Brookhaven, McComb & Columbia Mississippi, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

  1. Consider installing specific insulation for pipes
  2. Drain and detach any water hoses from exterior spigots.
  3. Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
  4. Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
  5. Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
  6. If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
  7. Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

  • Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

  1. Do not panic.
  2. Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.
  3. Let us make it “Like it never happened.”

What Does Water Damage Look Like?

10/8/2019 (Permalink)

residential ceiling that has a dark water spot This residential ceiling has a huge dark spot, which was discovered to be a water spot, from a leak upstairs.

Water Damage Signs

Water damage can be very detrimental to your home or business

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO of Brookhaven, McComb & Columbia to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control. Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings ("water spots") on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Brookhaven, McComb & Columbia at (601) 823-1100!

Professional Drying Equipment

7/1/2019 (Permalink)

Moisture Meters (like the one above) are used to determine the actual moisture content of various materials.

"Like it never even happened."

Small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Brookhaven, McComb & Columbia has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform properly. Our team will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our highly trained technicians: 

Moisture Sensors - Used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters - Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Brookhaven, McComb & Columbia to monitor the drying process. 

Thermohygrometers - Measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

 Ultra-Low-Volume (ULV) Foggers - Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers - Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach. 

SERVPRO not only has professional technicians with water restoration knowledge, but the equipment that allows us to do the job right the first time. Call SERVPRO of Brookhaven, McComb & Columbia if you are experiencing any type of water damage.

(601) 823-1100